Returns Policy
Your satisfaction is our top priority. If for any reason you’re not fully satisfied with your purchase, we’re here to help.
Return Window:
If your order arrives damaged, Customers may return items within 14 days of delivery.
For damaged or incorrect items, please contact us within 5 business days for prompt resolution. info@pickandget.com
Eligibility for Returns:
To qualify for a return:
-
Items must be unused and in their original packaging.
-
Proof of purchase (order confirmation or receipt) must be provided.
How to Initiate a Return:
-
Email info@pickandget.com with your order number and reason for return.
-
We’ll respond with a return authorization and the return address.
-
Once your return is received and inspected, we’ll notify you about your refund status.
Refunds:
If approved, refunds are processed to your original payment method within 5–7 business days.
Return Shipping Costs:
-
We cover return shipping for defective, damaged, or incorrect items.
-
For other reasons (e.g., change of mind), customers may be responsible for the cost of return shipping.
We appreciate your understanding and are always here to help make your experience as smooth as possible.